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Ask us something specific

Vendor lists, awkward firmware, VAT questions, which plan fits, a migration from a platform you have outgrown: those are the good emails. Send one. Prices are on the pricing page →

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New networks

Commercial questions, commission rates and onboarding timelines.

Operator support

For live networks. Faults, sessions and settlement queries.

P1, network down15 min
P2, site or charger down2 hours
P3, everything else1 working day

By phone

Weekdays, 08:00–18:00 EAT (UTC+3). Out of hours for P1 on live networks.

Platform statusAll systems normal
Central system, 30d99.98%
Last incident41 days ago
What happens after you send

No sequence of nine emails

Step 1

A reply from someone technical

Within one working day, answering the question you actually asked, not a calendar link.

Step 2

A walkthrough, if you want one

Forty minutes on the real dashboard with a charger connected, against your vendor list.

Step 3

A quote sized to your estate

The plan that fits, one commission rate, in writing, with the onboarding plan and dates attached.

Usually yes, and migrations are the most common way operators arrive. Chargers are repointed one site at a time by changing a URL, so it is not a big-bang cutover. Bring your existing session history and we will import it.

Then the useful conversation is about hardware choice and tariff design before you commit capital. We do not sell chargers and have no vendor incentive, which makes that conversation cheaper for you than it looks.

Yes, say so in the message and we will send ours, or sign yours. Nothing you send through this form is shared outside the team handling your enquiry.

Or skip ahead and start the workspace

Six steps: plan, estate, brand and payment, and your draft is kept if you stop halfway.